Overall impact
A (90)

Commentary

Salesforce is a leader for overall positive impact. With an 'A' rating of 90.2 for overall impact (99th percentile compared to all companies), Salesforce ranks 2nd out of 14 industry peers, behind SAP, and ahead of Apple, Alphabet, Alibaba and 9 others. On top material causes for Salesforce's industry (Software & Services), Salesforce performs well in Equal Pay and Opportunity (95.7 score), Conflict Free Mineral Production (95.8), Quality Primary Education (96.1) and 9 other causes where it received an 'A' score and performs poorly in Accountable Institutions (34.7 score).
Impact
Cause CRM
Peer rank
Overall impact

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Impact trend

Change in rating for overall impact

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Company
Founded
1999
Employees
76,453
Sector
Information Technology
Industry
Software
Sub-industry
Application Software
SASB industry
Software & IT Services
Headquarters
Ca, United States
Share classes
CRM
Mission
Committed to a sustainable future for all. We believe that the business of business is to improve the state of the world, and we work to make sure Salesforce is a platform for change through serving the interests of all our stakeholders -- employees, customers, partners, communities and the environment.
Description
Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud; Industries AI; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, creates summaries, timely recommendations, and take action from any device; and MuleSoft, which provides building blocks to deliver end-to-end and connected experiences. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.
Material causes
Ethos considers the following causes material for Salesforce, based on its industry sub-industry Application Software. Learn more about material causes in our methodology overview.

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